Shipping Policy
Shipping Cost
Royal Mail is our main delivery service but from time to time we may use another service if we feel there is a need to.
Our standard charge for any orders under £50 is £3.50, any orders over £50 will qualify for free delivery.
Shipping Times
All pre-made orders are processed Monday to Friday within 1-3days. We do not ship on weekends or public holidays.
For made to order/commission pieces please allow 2-4 weeks for shipping times. With all these orders we will be in close contact regarding the shipping times.
Tracking and Delivery
You will receive a shipment confirmation email with a tracking number once your order has been shipped.
Knots & Blooms at No.9 is not liable for products damaged or lost during shipping. However we will work with the carrier to resolve the issue.
If your order is delayed, lost or damaged please contact us with a clear photograph within 48hours at info@knotsandbloomsatno9.com